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Service & Support
Experience & Expertise you can count on
With over 35 years experience supporting the scientific community, our service & support division have acquired an unrivalled blend of technical expertise and market knowledge. Our range of innovative customer care packages ensure the best possible return on your original purchase, and our experienced service team cater for all your instrumentation requirements, throughout the life cycle of your product.
Our fast response warranty cover gives you complete assurance of minimum downtime, and we offer a range of service & support contracts which include verification, calibration and preventative maintenance to ensure continued support.
Whether you require support for your moisture, elemental, TOC or automation instrumentation, we are here to assist.
Bespoke Care Packages
We understand that not all our customers have the same requirements concerning equipment. With this in mind, we provide flexible coverage in our bespoke care contracts, offering: longer contract agreements, fully inclusive contract cover of all consumables and reagents, and regular training days for customers who may have frequent staff turnover.
Contact our service team for further information on our service & support packages:
T: +44 (0) 1582 747 502 E: a1-service@a1-envirosciences.com